Jones Insurance                                  21 West Main Street - Milan, MI 48160    (734) 439-8844      Fax: (734) 439-8921
Email:                                                          Hours: 8:30 to 12:00 and 1:00 to 5:00 Monday-Friday
                                                                                                                 After Hours Emergencies only; (734) 652-3527 Heather Gotts

About Us

    Heather Gotts, President
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Heather has been serving our clients since she began her career at Jones Insurance in 1997. 
She received her Property and Casualty license in 1998. She then went on to obtain the Certified Insurance Service Representative Designation in 1999, and in 2005 she obtained her Life Insurance license. 
In 2019, Heather became President of Jones Insurance.

 Her interests include, boating, snowmobiling, motorcycling, natural medicine, traveling, 
community involvement and spending time with her family.

Connie Dotson, CISR
Personal Lines Manager
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Connie  has been in the insurance industry since 1995.  She received her Property and Casualty License and her Life and Health License in 2000.  She went on to obtain her Certified Insurance Service Representative designation in 2005.

Connie specializes in property and casualty and life and health insurance.  
She has serviced our personal and life insurance customers since 2004.

Her interests include singing, sewing, crafting, photography, traveling and 
spending time with her family and grandchildren.

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Kim Brantley 
Office Assistant/Team Leader
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Kim joined our team in 2017.  Prior to that, she taught preschool for 30 years.  Her passion for helping people, 
drives her to expedite customer requests and needs. 

Her interests include spending time with family, community involvement, cooking, and baking

      Don Kleinschmidt
Retired 2019

Don began his insurance career in 1981 when he and his family moved back to his hometown of Ann Arbor after being away for 15 years. During those 15 years he was in the United States Navy for four years, graduated from Grand Valley State University and started a business in the Traverse City area.  Don has managed the Jones Agency since 1984 when it was acquired from “Pete” Jones upon his retirement. 

After 30 plus years in the insurance industry he enjoys providing quality insurance guidance.  Don's current interests include aviation, sailing, restoring old vehicles and community involvement.

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